Lego Lord of the Rings Xbox 360 facing limited recall

Some users reporting Xbox 360 version of Warner Bros. new Lego game bundled with demo disc; Warner Bros. confirms “disc labeling error” affects “small number” of copies.

 

[UPDATE] Following the publication of this story, Warner Bros. Interactive Entertainment provided a statement on the matter. The company confirmed it is recalling a “small number” Lego Lord of the Rings copies for Xbox 360 from retailers including Wal-Mart, Target, and Toys ‘R’ Us in the United States due to a “disc labeling error.”

“The discs in question are incorrectly labeled as demo discs, but those discs do contain the full game content and are fully functional,” reads a line from the statement. “This error does not affect any other formats of the game. We are in the process of remanufacturing the discs and will get them to the stores as soon as possible. Consumers who purchased a copy of the Xbox 360 version of the game with the disc labeling error can contact customer support via email at support@wbgames.com or phone at 410-568-3680 for a replacement disc.”

The original story follows below.

Some shipments of Lego Lord of the Rings for Xbox 360 are arriving with demo discs instead of full retail copies. A Game Informer editor purchased a copy of the game today only to find a demo disc in the box, with an employee informing him that publisher Warner Bros. Interactive Entertainment is planning a recall.

A Warner Bros. representative told GameSpot today that a statement on the matter will be issued later today. The mix-up reportedly is only affecting the Xbox 360 version of Lego Lord of the Rings.

Lego Lord of the Rings is not the only game to launch today that left some users scratching their heads. Some gamers who purchased the PC retail version of Call of Duty: Black Ops II were unable to complete installation because the second disc was not Treyarch’s new shooter, but rather Mass Effect 2. Neither EA nor Activision has commented on the matter yet.

[CORRECTION] The original version of this story indicated an incorrectly labeled copy of Lego Lord of the Rings was purchased at GameStop. This was not the case. GameSpot regrets the error.

Read and Post Comments | Get the full article at GameSpot


Lego Lord of the Rings Xbox 360 facing limited recall” was posted by Eddie Makuch on Tue, 13 Nov 2012 08:52:07 -0800
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