Ubisoft has identified one of the issues causing open-world action Assassin’s Creed Unity to crash, and has now provided a set of instructions you can follow to get around the problem.

In a post on the Unity Live Updates page, Ubisoft said the issue affects all versions of the game and is triggered at the main menu after players press the Continue button. Ubisoft says it is “working hard” on a final fix for the crash issue, but in the meantime it has published details for a workaround you can follow.

You can take the following steps to prevent a crash:

• Do not add any IN-GAME RECENT PLAYER as a GAME CONTACT
• If you already have GAME CONTACTS, perform the following to remove them: My Brotherhood > My Contacts > Game Contacts (using RB/R1) > Focus on a Contact (LS) > More Actions (Y/Triangle) > Remove from contacts.

Players who continue to experience the Unity crash bug after following the above instructions are asked to reach out to Ubisoft through the company’s support website.

Following Unity’s release last week, players reported a number of technical issues, and Ubisoft has been quick to respond. The company has fixed some of these, including the “No Face” bug, while it is still investigating frame rate issues. Unity’s troubled launch has led to Ubisoft announcing last week that it will change its policies with regards to how it operates with critics and gamers alike.

For more on Unity, check out GameSpot’s review and what other critics are saying.

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